Buying this "service deal" can be expensive but if you feel happier knowing that you are protected from breakdown for a few years, shop around insurance brokers to see how prices compare.

Look for ladles that are made of one piece of stainless steel rather than a handle and dome which are spot welded together. With use, spot welded ladles tend to come apart. Buy several differnet sizes.

Modern appliances reach higher temperatures quicker - and often hold heat longer. To avoid worktop damage, follow both the appliance manufacturers instructions and these rules:

• Always use the correct size of pan for the burner, placed centrally. An overhanging pan can scorch surrounding surfaces. Don't use two burners as one (e.g. for a large griddle) - it has the same effect.
• To reduce heat, turn the burner down instead of pulling the utensil partially off the heat source.