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More on this product: Features | Accessories | Similiar Products | Editorial Review | Description
Customer Reviews of Chef's Choice 675 International Cordless Electric Hot Pot
Customer Rating:   Summary: DOA Comment: This item was received dead on arrival.As in inoperative. I guess I could use it as a pitcher. Customer Rating: Summary: Common sense and comparison to the Rival (plastic) kettle Comment: The 675 kettle has been used at least once a day for several weeks now (after receiving it as a gift from my folks who love theirs). It has now replaced a plastic Rival kettle that the household has not been sorry to see go. Although the Rival had longterm daily use, the 675 is a welcome addition for mainly one big reason: no spills! The 675 heats liquid quickly, yes, but I simply love the generous pour spout -- we hadn't realized how much we missed fast, dripless pouring. The Rival's interesting spout "hook" design keeps the lid locked down but regular spillage-control (despite slow pouring) was needed. Not fun. In response to comments about lid warpage issues and steam/condensation damage to cabinets, as well as child-safety issues: I would not put what's essentially a water vaporizor under cabinets. Not even with the lid closed (the spout is open). The Rival also puts out lots of steam and, after over two years with two Rivals total, the cabinets are fine because the kettles have been used without cabinetry problems. Regarding heat transference on the outside of the kettle: the 675's not insulated. Yes, it gets hot (about as hot as the toaster). The Rival is similarly hot (I'd say that the Rival's larger heat surface gets hotter than the 675 as the element makes direct contact with the water rather than being of an internal element design). As with other appliances in the kitchen (and bathroom) it would be wise to protect adventurous or unsupervised little hands. Regarding warpage issues with the lid: hopefully any issues will be avoided. We tend to heat the water while the lid is open in order to help gauge when the water is ready. One nice point about the lid: it will stay open until it's closed purposely as the hinge is firm. The unit automatically shuts off when the pot is lifted off of the base (sweet!). For some reason I'm still caught off guard by that. I'm used to turning dial and unplugging the Rival. Regarding the 675's on/off: it's either on or off, temperature variations can't be tweaked (the Rival has a control for simmering -- this one doesn't). All in all it's a great unit. Not the most high-end kettle but certainly gets the job done. Customer Rating: Summary: Very useful Comment: I've been using this hot pot for a few months and have no complaints. I use it at least once a day. I hesitated to boil eggs, though, when I saw the opening inside the pot to the water gauge in the handle. What would happen if a raw egg cracked while cooking? Would the liquid egg end up inside the water gauge? How would I ever clean that out? Well, I've had a few eggs crack while cooking - I've found letting a cold egg come to room temperature before cooking it seems to prevent cracks - but never any runny messes. The eggs cook up great by putting them in the pot with water, bringing everything to a boil, then letting the eggs sit in the hot pot with water for 10 minutes. Longer than that gives a tough egg. And no grayish rings in the cooked yokes. I haven't tried peeling eggs like in this short video - http://articles.mercola.com/sites/articles/archive/2008/07/24/how-to-peel-hard-boiled-eggs-without-peeling.aspx?source=nl - but I have tried using baking soda and have found the eggs do peel in the normal way a bit easier. My only complaint is that small hole inside the pot about 1" from the bottom that I mentioned. No way would I cook soup in the pot because of the cleaning issues I've already mentioned. But the pot hard boils eggs fine and heats water very quickly. Another reviewer mentioned that the spout is poorly designed. The owner's manual says the spout was intentionally designed as it was for ease of pouring. If you aren't paying attention when you are pouring and don't have the spout centered over whatever you are pouring the water into then, yes, the water will spill. I haven't found this to be an issue. I like that the heating element doesn't come in contact with the water so there is no mineral buildup to contaminate my tea. Customer Rating: Summary: Awful customer service. Comment: The pot is supposed to auto switch off after the water boils. The auto-shutoff sensor is in the plastic lid and works when the heat builds up. From my very first use of the kettle I learned the greater the gap between the lid and the top rim of the kettle, the longer it takes the auto-shutoff feature to work. If the plastic lid does not stay down, then the auto-shutoff feature will not work. After only a few days of use I returned my unit to Edgecraft for repair or replacement. After about 4 weeks of Edgecraft having my kettle I called to get a status update. They informed me it had been "released" from their review process 10 days previous but they would have to call me back with the status why it is be determined to be defected but no further action taken. Waited 48 hours and did not receive the promised call back so I left a message requesting a status update. No return phone call. Now 3 days after my promised call back I find out they shipped it ground with no explanation why it sat in their hands for 2 weeks with no activity. It seems I had to call them to help them do their job of shipping replacement products. They will tell you it usually takes 4 - 6 weeks to process a return, as if that gives them an excuse to sit around for days letting replacement products collect dust. I use the kettle several times a day. Each day without the kettle is a huge inconvenience. On top of that left a message for a supervisor letting them know of my horrible customer experience and no return phone call again. Hopefully the replaced kettle will work as promised. Buyer beware! Potentially poor product quality and and consistently incompetent customer service. Customer Rating: Summary: Not one complaint Comment: Despite mixed reviews I haven't had a single problem with this kettle and I'd buy it again. My tea is ready in 5 minutes flat and the reheat is two minutes. I also tried hard boiled eggs in it, worked great. I would buy this product again. More Reviews Perfect for the office, college dorm or traveling, this revolutionary Cordless Electric Hot Pot boils water for beverages and soups. Made of 18/10 stainless steel, its powerful 1500 watts allows for a quick full boil, faster than heating water in the microwave. The heating element sealed beneath hot pot floor never comes in contact with water, thus eliminating the possibility of mineral build-up. A convenient external water gauge is located in the handle for easy viewing and lid locks for safe pouring. Also features an On/Off switch, illuminated ON switch when unit is operating, automatic shut-off when water reaches a boil and double boil-dry shutoff protection. Holds 1.75 quarts. 
Choosing Appliance -> Do I need a dishwasher? If you enjoy washing by hand, no! However modern machines use less water, detergent and power than ever before and wash hotter using really powerful cleaners giving a hygienic wash result. You can save around 500 hours a year so it is worth thinking about. If you have a small kitchen or live alone, choose a slimline model. Choosing Appliance -> Non-stick Pans We recommend having at least 1 high quality non-stick saute pan. It makes cooking eggs and delicate items like fish a breeze. It also cuts down on the amount of fat necessary to effectively saute. The best place to buy such pans is from a restaurant supplier. Chef's Choice 675 International Cordless Electric Hot Pot
Useful info -> How should I decorate my kitchen? What will you choose, paint or wallpaper? Modern emulsion paints are very easy to apply using rollers, brushes or pads. Two coats of a good quality silk finish are recommended for durable cover. If your kitchen front is plain you can liven up the room by choosing patterned wallpaper. A light colour will make your room appear larger. Because kitchens are working rooms where moisture, grease and dust collect choose a wipe clean surface such smooth vinyl. Avoid embossed papers as they accumulate dirt, are hard to clean and easily graze. |
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