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More on this product: Features | Accessories | Similiar Products | Editorial Review | Description
Customer Reviews of Nespresso E350 Romeo Single-Serve Automatic Espresso Machine, Polished Aluminum
Customer Rating:   Summary: Not The Machine To Buy Comment: I've had my E350 for just over 2 years. While I would recommend a Nespresso machine, I would not recommend this model. First of all, it is extremely loud when making espresso. When I make it in the kitchen, it can wake someone taking a nap on the porch. Or worse, it can be disruptive (and embarrassing) to guests in the dining room. Early on, I wrote to Nespresso (on their website) for assistance with this loud noise and they never wrote back to me. Next, the warming tray does not warm the glasses more than a few degrees (and only if you leave it on the tray for 30-60 minutes), making it not worth your while. You may think that it can easily make cappuccino and other specialty drinks... but with all the tubes and connections, it is a pain in the neck, more noise, messy, and not something you will ever want to do again once you try it. You should seriously think about a separate device to handle the milk and/or make specialty drinks. Regarding heat, I would strongly prefer that the espresso came out hotter. So instead, I will always rinse my cups with HOT WATER to make sure that it will be hot enough to serve. In a related note, it is a pain when making 4 to 8 of espressos in a row (for company) because by the time you are done making the last one, the first one may be cold already... and it just took 5 minutes away from your guests! There is one good thing... the espresso tastes good. But again, you get the exact same taste from one of the other Nespresso units and thus I strong recommend another UNIT. Be warned, do not buy the E350. Customer Rating: Summary: High Price for poor quality and design Comment: I agree with Christian... The Romeo makes coffee as good as we got while in Italy; the trip that prompted our purchase of the Romeo. Nespresso's coffees are fabulous, their delivery system is quick and easy, and for the quality of coffee you get the price is not outrageous. But the machine... we use it every day... and after the first few weeks one of the internal parts broke... turns out that sometimes the capsules (because of the pressure that is built up in them during the brewing process) can eject their grounds into the inside of the machine causing the mechanics to jam. Nespresso sent a new part after telling me I should do a better job of cleaning the machine. Several months later the frother stopped working completely. Again, after being admonished by their customer service person for not taking good enough care of the machine and not being gentle enough with it they agreed as a one-time courtesy (imagine that, and all while the machine is still under full warranty) to send a new and much improved frother...a whole new design. It turns out that the old frother had a tiny piece the size of a push pin that was stuck in the end of a short piece of rubber hose (a very small air vent) that must have come out during cleaning and gotten lost. Who knew? The instructions and common sense pretty much dictate that you should clean the frother after each use but it does not seem to be made for such frequent removal and replacement. The entire frother unit would finally no longer hold onto the steam spout. Now about 6 months after purchase we are running into electrical problems. The machine refuses to start up, won't make steam but makes a nice water squirter if you need one in your kitchen. A call to Nespresso resulted in another admonishment that I was only unhappy with the way the machine worked and that there was really nothing wrong with it. After some debate and explaining that after six months I knew very well how the machine was supposed to work and that it was no longer working properly the representative finally agreed to (reluctantly) send a loaner machine so this one could be sent back for repair. The machine will make an outstanding espresso and related drinks but the full cups of coffee are much too weak... there just doesn't seem to be enough coffee in a capsule to make a really good cup of coffee that doesn't taste watered down. The quality of the Nespresso Romeo does not live up to its $700 - 800 price tag and the machine is certainly not made to hold up under daily use. And it is much too expensive to hide under the counter for occasional use. The poor performance of this machine in only six months and the very un-sympathetic and condescending nature of their customer service people does not make this a recommended buy. Customer Rating: Summary: Great espresso - not so great machine over the long run Comment: My father in law got this machine and I loved it so I bought one for myself. I bought it in April 2006 - in May 2007, it started having electrical problems. It is out of the warranty period and Nespresso is charging $125 to repair it. In the meantime, my father-in-law went through 2 of them and had the same issue. When it works, it works great but when it breaks, it's expensive (out of warranty). While I do the love the look and the espresso, I think I'm going to take my $$ and buy a less complicated model. Customer Rating: Summary: The computer makes me nervous Comment: I have has this machine for a little over a year and a half. It makes great coffee. If you want to learn a new trade, you can buy another machine and do it yourself, maybe get better coffees, maybe worse. If you don't feel like going to barista school, Nespresso is the most consistently good coffee machine you can find. I've been using it in the office and even the local coffee snobs (in Seattle mind you) are impressed with the quality. You are, of course, totally beholden to Nespresso's coffee club but it's 50 cents per and if you buy a ton at once you can scale the $5 shipping charge. The Romeo is completely automatic and electronic. The bad news is that the computer seems a wee bit screwy. Mine went melt-down and needed to be repaired. Mine was in the warranty period, customer service was fantastic, they sent me a loaner, they paid for shipping, yada, yada, yada. This was great but seemed like if it happens again outside the warranty (1 year) it's going to cost me but good. I got mine at a massive discount through an Amex promotion back when, were it on my own dime (or when this one dies), I would (I will) buy a more manual model (less bell, less whistle). Seems more pragmatic. In other notes, the built in steamer attachment is a toy. If you like your foam, get the aeroccinno thingie. Fantastic coffee, though, love nespresso. Customer Rating: Summary: Well worth the money! Comment: I bought the Nespresso E350 Romeo Single-Serve Automatic Epresso Machine for my husband on his birthday. It is so easy to use in comparison to all the other espresso machines out there. Just slide in a capsule, push a button and your espresso is done in seconds. Clean-up is a cinch and the machine harldy takes up any counter space. It's a fabulous investment. Enjoy! More Reviews Nespresso has developed a unique extraction system specially adapted to capsules. It controls every vital setting when preparing a perfect espresso. Nespresso machines have been designed with renowned partners and designers, and bring out the taste and aromas of coffee by combining quality of design with ease of use. The Nespresso Romeo machine is part of our Top Line. Top Line machines are the benchmark when it comes to ease of use. They are fitted with a digital display and many automatic functions. Like all Nespresso machines, their design blends beauty with function. The Nespresso Romeo machine deploys technology essential for preparing an outstanding Espresso and espresso-based beverages such as Cappuccino or café latte, and is exceptionally easy to use. Programmable automatic control of the amount of coffee in the cup. A high pressure pump (19 bars) extracts all the aromas and develops a smooth crema in the cup. A thermobloc which heats water to 187 degrees and 196 degrees during extraction and empties the remaining water after each use so that the water is fresh for each preparation. Steam nozzle for making cappuccino Capsules insert/eject automatically 12 capsules, espresso cup, and Lungo cup included Water tank capacity - 6 cups Timer Removable water tank Espresso pod adapter - Uses coffee-filled capsules Programmable brew amounts/cup sizes Cup warming plate Dimensions - Height 13 2/5 inches x Length 10 3/5 inches x Depth 14 3/5 inches 
Choosing Appliance -> Hobs If you enjoy eastern cuisine, you can buy a speciality hob with a wok burner. Similarly if you are a BBQ fan, choose a BBQ grill. If you are left handed, go for front rather than right hand side controls as this eliminates the risk of reaching across the heat. If you cook for a large family, more than four rings may be useful, and if you have young children it may be worth considering paying a little extra for a hob guard or in the case of gas, choosing an automatic re-ignition or cut off device should the flame blow out. Choosing Appliance -> Food Processor This is a big ticket item, but worth its weight in gold. It will save so much time when it comes to simple chopping or more advanced preparations like mayonnaise. As with most things, buy quality-- it will last longer, be capable of tougher jobs, and give you less problems. To make the food processor easiest to use, leave it on the counter top instead of storing it in a cabinet. Nespresso E350 Romeo Single-Serve Automatic Espresso Machine, Polished Aluminum
Useful info -> Tips Glassware and dishes should be stored in cabinets or shelves near the sink. Frequently used pots and pans could be stowed between the sink and cook top or from a hanging rack. |
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